"Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus operator trainees, he says his overall goal is to get them to make customers feel like they are valued, treated well and welcomed back with every trip they take. | Maryland Transit Administration

“They know when they see me, they’re going to get 100% of me to get them where they need to go safely.” Meet James, a bus operator who has over 30 years of experience working at the MTA! No matter the challenge, he’s dedicated to keeping New York moving. | Metropolitan Transportation Authority - MTA

What does redesigning our bus network mean for you? 🚌 It means making buses easier to use by simplifying routes, improving connectivity, refining bus stop spacing, giving buses priority on the road, and boosting service frequency 💪 Learn more: http://mta.info/busredesign | Metropolitan Transportation Authority - MTA

Meet George, a bus operator who has worked at the MTA for over 30 years! He helps riders get to where they need to go with a smile. He's one of the 12,000 bus operators who keep New York moving! | Metropolitan Transportation Authority - MTA

Our bus operators move millions of New Yorkers just like you every day. We've been hard at work since the summer, training hundreds of new operators and graduating a new class every two weeks. We asked a few folks from the newest graduating class what made them want to join the MTA and become a bus operator. Want to join the team that moves New York? Learn more about becoming a bus operator here: https://new.mta.info/careers/bus-operator | Metropolitan Transportation Authority - MTA

Get to know the people who move New Yorkers throughout our bustling city! Train Operators safely transport millions of daily riders to their destinations downtown, uptown, and everywhere in between. | Metropolitan Transportation Authority - MTA

Happy National Transit Career Day! To celebrate, we interviewed MTA employees who started here as interns. They shared insights and advice for those pursuing a future working in transportation. Interested in a career here at the MTA? Explore and apply for open opportunities here: careers.mta.org | Metropolitan Transportation Authority - MTA