What is First Call Resolution? Complete Guide to FCR
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What Is First Call Resolution? Everything Customer Support Pros Should Know
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What is First Call Resolution (FCR)? | Definition from TechTarget.com
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8 first call resolution best practices: Benefits, challenges, and more
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First call resolution or FCR by definition refers to resolving a customer’s issue in a single interaction, without your customer having to follow up or contact you again. It is one of the most common metrics for measuring the performance of your support team. Learn more about FCR and its best practices here: https://bit.ly/31rbSlB | Freshdesk
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First call resolution or FCR by definition refers to resolving a cus…
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