CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs. Enterprise customer experience softwares have increasingly leaned ...

Broken links are an inevitable part of the internet over time, and there are many reasons why they can happen: pages may move, domains may not be updated, or websites may be shut down. A 2024 Pew ...

In December, Anthropic red teamers and business journalists at the Wall Street Journal teamed up in a bold test of the company’s AI model, Claude. They unleashed two separate AI agents, one to run a ...

Deputies seek help ID’ing a group suspected in a regional theft ring using fake credit cards at Walmarts and other stores. St. Lucie County Fair starts 10 days of food, fun, and Florida tradition The ...