As franchising moves into 2026, success will come down to getting the right balance between technology and the people behind the brand. The franchising industry is entering a new stage of growth. In ...

MINNEAPOLIS — Federal immigration agents flooding U.S. streets are using a new surveillance tool kit whose increasing use on observers and bystanders is alarming civil liberties advocates, lawmakers ...

The way people approach rest is evolving alongside technology. Smart sleep devices now track patterns, regulate temperature, and provide feedback designed to improve overall well-being. By combining ...

A.I. search tools, chatbots and social media are associated with lower cognitive performance, studies say. What to do? Credit...Derek Abella Supported by By Brian X. Chen Brian X. Chen is The Times’s ...

Service businesses are built on trust, emotion, and problem-solving in real time. Even if you gain short-term efficiency with technology, you risk losing the thing that creates loyalty, referrals, and ...

While digital tools can amplify reach, streamline operations and surface powerful insights, in mission-driven organizations, trust is the true currency.