Forbes contributors publish independent expert analyses and insights. John Sviokla covers GenAI/AI's impact on commerce and society. This voice experience is generated by AI. Learn more. This voice ...

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Knowledge worker. I remember the first time I heard that term. It was in the early '90s, when futurist Alvin Toffler was talking about the knowledge economy. (Though it was Peter Drucker who coined ...

Satya Nadella made a distinction between "knowledge workers" and "knowledge work" in a recent interview. The Microsoft CEO said the definition of cognitive labor will evolve as AI grows more powerful.

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

Knowledge workers say they would delegate 27% of their work to AI agents today and expect this to grow to more than 40% in 3 years, according to Asana’s State of AI at Work report, released Sept. 25.