An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Under a potential model articulated by Mercer, HR shifts from being a service provider to the architect of work itself.

At a high level, we learned CU Boulder HR falls at a level 1.5 out of 5 on the HR Capability Maturity Model, which means it is operating more in a transactional than strategic capacity. Teams only ...

As 2026 unfolds, Josh Bersin explores where the use of AI in HR will go this year, and how the high-performing CHRO can keep one step ahead.

Liana Passantino is a senior principal research specialist at Gartner Inc. As CHROs face ongoing pressure to deliver operational excellence and create greater business value, they are looking to HR ...

Karcic AI-Native HR OS delivers operating leverage by deflecting routine HR questions: benefits/policy Q&A, escalating nuanced matters to HR for final judgment. Founders need operating leverage. We ...