STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Administration Software Market is driven by enterprises prioritizing customer-centric strategies to strengthen ...

Different types of integration software fit various business needs, from simple point-to-point links to complex enterprise ...

Syncsort, a global leader in data liberation, integrity and integration solutions for next-generation analytics, announced new solutions that bring together its industry-leading Big Data Integration ...

Choice Hotels International Inc., the world’s second-largest hotel franchiser, is upgrading its customer data integration (CDI) software as part of a drive to boost room bookings and revenue while ...

Integration services help sort out problems caused by data being stuck in separate places. Good integration makes your daily work run better and faster. Using expert integration services means your ...

IBM said last week it plans to acquire DWL, a customer-data-integration software maker, to strengthen its information management middleware portfolio. The company’s DWL Customer software is a ...

IBM said Monday it will acquire customer data integration software maker DWL to strengthen IBM’s information management middleware portfolio. Financial terms of the deal were not disclosed.