The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from ...

BERRIEN COUNTY, Mich. (WNDU) - First responders in Berrien County are getting support with a new computer-aided dispatch system. According to our reporting partners at The Herald-Palladium, this is ...

Current computer can’t handle the volume of calls, says support manager. Beverly Benson works with the Computer Assisted Dispatch system in the Luzerne County Communications Center. S. John Wilkin/The ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

Since Tuesday night, Dec. 31, the Los Angeles County Sheriff’s Department has been manually tracking and responding to calls for service, using only their radios, phones, pen and notepad, after the ...