Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM, especially around secure, multi-turn processes. A new benchmark study ...

AI has existed in software for some time, but large language models (LLMs) have changed the landscape in consumer and enterprise software. For the first time, AI is a genuinely general-purpose ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Large language models, or LLMs, underpin that state and local ...

The first industry standard for Large language models (LLMs) marks a turning point that could critically impact the adoption of LLMs in business environments. This effort was not led by generative AI ...